The View

Privacy Policy

SECTION 1 – WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from Rustic Marlin, as part of the buying and selling process, we collect personal information you provide such as your name, billing address, shipping address, email address, and payment information. When you browse our website, we also automatically receive your computer’s internet protocol (IP) address to help us learn about your browser and operating system. With your permission, we may send you emails regarding our products, promotions, new arrivals, and updates.

SECTION 2 – CONSENT

How do you get my consent? When you provide personal information to complete a transaction, verify your payment method, place an order, arrange delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose only. If we request your personal information for marketing purposes, we will either ask directly for your consent or provide an opportunity to opt out. How do I withdraw my consent? If after opting in you change your mind, you may withdraw your consent at any time by contacting us at info@rusticmarlin.com.

SECTION 3 – DISCLOSURE

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 – SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and general Shopify application on a secure server behind a firewall. Payment: If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction information is stored only as long as necessary to complete the transaction. All direct payment gateways adhere to PCI-DSS standards managed by the PCI Security Standards Council. For more information, please review Shopify’s Terms of Service and Privacy Policy.

SECTION 5 – THIRD-PARTY SERVICES

Third-party providers used by Rustic Marlin will only collect, use, and disclose your information as necessary to perform the services they provide to us. However, certain providers, such as payment processors, have their own privacy policies regarding the information we are required to provide for purchase-related transactions. We encourage you to review the privacy policies of these providers so you understand how your information will be handled. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

SECTION 6 – SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed. If you provide credit card information, it is encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption.

SECTION 7 – COOKIES

Rustic Marlin uses cookies to improve your browsing experience, remember your preferences, analyze website traffic, and support marketing efforts. You may choose to disable cookies through your browser settings; however, some portions of the website may not function properly. For more information about Shopify cookies, visit https://www.shopify.com/legal/cookies.

SECTION 8 –

AGE OF CONSENT By using this site, you represent that you are at least the age of majority in your state or province of residence or that you have given consent for any minor dependents to use this site.

SECTION 9 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on the website. If Rustic Marlin is acquired or merged with another company, your information may be transferred to the new owners so we may continue to provide products and services to you.

QUESTIONS & CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request additional information, please contact us at info@rusticmarlin.com.

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Return Policy

Please contact info@rusticmarlin.com within 7 business days of delivery to obtain a Return Authorization (RA) number. Returns will not be accepted without an RA#. Carefully review all personalization details before submitting your order. All personalized items are final sale unless the item arrives damaged or the personalization error was made by Rustic Marlin.

Customers are responsible for return shipping costs unless the return is due to damages or our error. Damaged items are eligible for exchange only and will be replaced with the correct product at no additional cost to the customer. Clear photos showing the damage and the full item must be included with all damage claims. Photos that do not clearly show the issue may delay claim processing.